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    • Shimano Brakes >
      • Understanding Shimano Disc Brake Pad Part Numbers
      • Shimano Road & Gravel Disc Brake Pad Reference Sheet (LEGACY)
      • Shimano Disc Brake Pad Models and Part Numbers
      • Shimano Road & Gravel Disc Brake Pad Reference Sheet
      • Shimano MTB Disc Brake Pad Reference Sheet
      • Shimano MTB Disc Brake Pad Reference Sheet (LEGACY)
      • Shimano Brake Burn-In Procedure
      • Shimano Hydraulic Disc Brakes Caliper Service
      • Shimano Brake Bleed Block Modification
      • Understanding SHIMANO BR Hose Kit Part Numbers
      • Shimano HDB Slow Return Diagnosing and correcting a slow lever return with hydraulic disc brakes
      • Shimano HDB Noisy Brakes Diagnosing and correcting noisy disc brakes
      • Shimano HDB Soft Levers Diagnosing a soft lever feel in hydraulic disc brakes
      • Shimano HDB Pressure Test Process Performing a pressure test on hydraulic disc brakes to locate fluid leaks
      • Shimano HDB Low Power Troubleshooting Troubleshooting hydraulic disc brakes with a lack of braking power
      • Shimano HDB Common Problems Common cautions and advisories for hydraulic disc brakes
      • Shimano XTR M9100 Genuine Parts Catalog Catalog of genuine replacement parts for XTR M9100 components
      • Shimano 2019-Disc Brake Pad Quick Reference Reference catalog for replacement disc brake pads including performance profiles, compatibility, and specifications
    • Shimano Drivetrain >
      • Understanding SHIMANO FD Spec's How to make sense of Shimano's Front Derailleur specifications
      • Shimano Understanding SHIMANO RD Spec's How to make sense of Shimano's Rear Derailleur specifications
      • Shimano Toggle FD Installation How to install the new "Toggle" style front derailleurs including FD-R9100, FD-R8000, FD-R7000, FD-5801
      • Selecting Shimano 12spd MTB Cranks Selecting the correct 12-speed MTB crank for your application including models, specifications, and compatible chainrings
      • Shimano Power Meter Troubleshooting Troubleshooting firmware, connection, and cadence magnet problems with the FC-R9100-P power meter crankset.
      • Shimano STEPS Lighting Circuit Stats Specifications for voltage and current provided by STEPS Drive Unit Lighting Circuits
      • Shimano STEPS Basics Troubleshooting basic problem symptoms, causes, and solutions in STEPS e-bike systems
      • Shimano STEPS E8000 Error Codes Common error codes, causes, and solutions for the STEPS E8000 e-bike system
      • Shimano STEPS E6000 Error Codes Common error codes, causes, and solutions for the STEPS E6000 e-bike system
      • Shimano STEPS Charger Information Charging requirements for STEPS system batteries including charge times and model numbers for chargers and batteries
      • Shimano MTB 10-Speed FD Adjustment-2015 Adjusting the 2015 10-speed front derailleurs including FD-M677, FD-M617, and FD-M618
      • Shimano Bottom Bracket Selection Types, selection, and chainline guidance for bottom brackets
    • Pedals and Shoes Cheat Sheets >
      • Shimano Brannock Device Instructions for fitting and initial cleat positioning using the Shimano Brannock Device
    • Shimano Shifters and Derailleurs >
      • Shimano 12-Speed TT/TRI Setup When assembling time trial or triathlon bikes with a 12-speed Di2 drivetrain you are required to use 11-speed TT/Tri shift switches. This resource explains how to resolve the conflict using switches with outdated firmware.
      • Shimano Quick Guide: Pairing-Canceling Connections Di2 Components This quick guide outlines the most relevant resources for pairing Di2 components.
      • Shimano Quick Guide: 12-speed Road Derailleurs This quick guide outlines the most relevant resources for installing and adjusting 12-speed road Di2 derailleurs.
      • Shimano Selecting E-TUBE PROJECT Complete Guide A guide to E-TUBE PROJECT software versions and associated equipment.
      • Shimano E-TUBE Project: Power Meter Maintenance through the Mobile App Using E-Tube Project Mobile App v4 to update firmware, customize, and maintain the FC-R9100-P Power Meter Crankset
      • Shimano E-TUBE Project: Firmware Updates through the Mobile App Using E-Tube Project Mobile App v4 to update firmware on Di2 and STEPS systems
      • Shimano E-TUBE Project: Di2 Derailleur Adjustment through the Mobile App Using E-Tube Project Mobile App v4 to adjust Di2 derailleurs
      • Shimano E-TUBE Project: Connecting to the Mobile App How to connect to the E-Tube Project Mobile App for work with Steps and Di2 components
      • Shimano Power Meter Troubleshooting Troubleshooting firmware, connection, and cadence magnet problems with the FC-R9100-P power meter crankset.
      • Shimano Shadow RD+ Torque Reference Sheet Breakaway torque specs for Shadow RD+ clutch based chain stabilizers
      • Shimano Recovering Nonresponsive Di2 Systems Troubleshooting guide for recovering a non-responsive Di2 system
      • ShimanoFirmware Restoration Guide Using the SM-PCE1 or SM-PCE02 to restore firmware of a corrupted Di2 or STEPS component
      • Shimano Di2 Battery Drain Diagnosis Using the SM-PCE02 to diagnose battery drain in Di2 systems
      • Shimano Common Di2 Problems and Solutions Basic troubleshooting of Di2 systems
      • Shimano Di2 SW-R600 Installation Installing, operating, and reassigning switch functions to the SW-R600 Di2 Satellite Switch
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Shimano HDB Soft Levers
Diagnosing a soft lever feel in hydraulic disc brakes


Diagnosing and Correcting Soft Lever Feel
Soft lever feel is one of the most common problems associated with disc brakes. It is often seen in conjunction with a lack of
braking power and/or brake system noise. This guide will focus on diagnosing and correcting a soft lever feel, but it may prove
helpful to consult the other Hydraulic Disc Brake Troubleshooting Guides.
Procedure
The first step is to define the problem. Before beginning any troubleshooting procedures, have a discussion with the rider to
make sure you fully understand the symptoms and their expectations. Next, make sure that the brake system itself is all in
good order, meaning:
• All components (lever, connectors, hose, caliper, pads, and rotors) are compatible with each other, installed properly,
and in good condition – refer to si.shimano.com for individual specifications
• The brake system is compatible with the bicycle frame and wheels
• The brake system is a good match for the rider’s intended usage
• Pads and rotors are not worn past the point of replacement
Problems and Solutions
A soft lever feel is most often caused either by a leak in the system or contamination of the mineral oil that operates the
system. A leak can occur anywhere in the system, but unless it is relatively large, there will only be a small change in braking
power. If leaking fluid contaminates pads or rotors, there may be significant noise during braking. Contaminated mineral oil
will almost always result in a significant loss of braking power.
Contaminated Mineral Oil
The most common contaminants of mineral oil are air and water. If the lever feel is extremely soft at all times, or if the lever
feels good most of the time but gets extremely soft after the bike is stored hanging from one wheel or upside down, then air
bubbles in the system are the likely culprit. If the system only suffers from a soft lever feel after extended braking, then water
is more likely. In either case, the system should be bled according to the appropriate Dealer Manual, found on si.shimano.
com. If there are repeated contamination problems or the mineral oil appears severely discolored, perform the same trouble
shooting process associated with locating a leak. Additionally, make certain that the pistons are regularly cleaned and
lubricated – see the standalone “Hydraulic Disc Brake – Caliper Service” guide.
Leaking System
Do a thorough inspection of the brake system from lever to caliper, looking for signs of leaking mineral oil or damage to the
hose. Pay special attention to the flange connecting bolt(s) and/or banjo fittings, as well as to the back side of the master
cylinder. Perform a pressure test as described in the “Hydraulic Disc Brake Pressure Test” guide. Replace any leaking
components. If the lever has a positive initial stop and then gradually pulls to the bar, replace the olives and inserts on the
hose. If the lever feels spongy and soft, if the lever has a very gradual stop, or if you can see any crimps, kinks, bulges, or other
deformations, replace the hose.

 
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  • Home
  • Bicycle Recalls
  • Bicycle Sizing
    • Bicycle Size Chart
    • Bicycle Size Calculator
  • Shimano Technical Specs
    • Shimano Brakes >
      • Understanding Shimano Disc Brake Pad Part Numbers
      • Shimano Road & Gravel Disc Brake Pad Reference Sheet (LEGACY)
      • Shimano Disc Brake Pad Models and Part Numbers
      • Shimano Road & Gravel Disc Brake Pad Reference Sheet
      • Shimano MTB Disc Brake Pad Reference Sheet
      • Shimano MTB Disc Brake Pad Reference Sheet (LEGACY)
      • Shimano Brake Burn-In Procedure
      • Shimano Hydraulic Disc Brakes Caliper Service
      • Shimano Brake Bleed Block Modification
      • Understanding SHIMANO BR Hose Kit Part Numbers
      • Shimano HDB Slow Return Diagnosing and correcting a slow lever return with hydraulic disc brakes
      • Shimano HDB Noisy Brakes Diagnosing and correcting noisy disc brakes
      • Shimano HDB Soft Levers Diagnosing a soft lever feel in hydraulic disc brakes
      • Shimano HDB Pressure Test Process Performing a pressure test on hydraulic disc brakes to locate fluid leaks
      • Shimano HDB Low Power Troubleshooting Troubleshooting hydraulic disc brakes with a lack of braking power
      • Shimano HDB Common Problems Common cautions and advisories for hydraulic disc brakes
      • Shimano XTR M9100 Genuine Parts Catalog Catalog of genuine replacement parts for XTR M9100 components
      • Shimano 2019-Disc Brake Pad Quick Reference Reference catalog for replacement disc brake pads including performance profiles, compatibility, and specifications
    • Shimano Drivetrain >
      • Understanding SHIMANO FD Spec's How to make sense of Shimano's Front Derailleur specifications
      • Shimano Understanding SHIMANO RD Spec's How to make sense of Shimano's Rear Derailleur specifications
      • Shimano Toggle FD Installation How to install the new "Toggle" style front derailleurs including FD-R9100, FD-R8000, FD-R7000, FD-5801
      • Selecting Shimano 12spd MTB Cranks Selecting the correct 12-speed MTB crank for your application including models, specifications, and compatible chainrings
      • Shimano Power Meter Troubleshooting Troubleshooting firmware, connection, and cadence magnet problems with the FC-R9100-P power meter crankset.
      • Shimano STEPS Lighting Circuit Stats Specifications for voltage and current provided by STEPS Drive Unit Lighting Circuits
      • Shimano STEPS Basics Troubleshooting basic problem symptoms, causes, and solutions in STEPS e-bike systems
      • Shimano STEPS E8000 Error Codes Common error codes, causes, and solutions for the STEPS E8000 e-bike system
      • Shimano STEPS E6000 Error Codes Common error codes, causes, and solutions for the STEPS E6000 e-bike system
      • Shimano STEPS Charger Information Charging requirements for STEPS system batteries including charge times and model numbers for chargers and batteries
      • Shimano MTB 10-Speed FD Adjustment-2015 Adjusting the 2015 10-speed front derailleurs including FD-M677, FD-M617, and FD-M618
      • Shimano Bottom Bracket Selection Types, selection, and chainline guidance for bottom brackets
    • Pedals and Shoes Cheat Sheets >
      • Shimano Brannock Device Instructions for fitting and initial cleat positioning using the Shimano Brannock Device
    • Shimano Shifters and Derailleurs >
      • Shimano 12-Speed TT/TRI Setup When assembling time trial or triathlon bikes with a 12-speed Di2 drivetrain you are required to use 11-speed TT/Tri shift switches. This resource explains how to resolve the conflict using switches with outdated firmware.
      • Shimano Quick Guide: Pairing-Canceling Connections Di2 Components This quick guide outlines the most relevant resources for pairing Di2 components.
      • Shimano Quick Guide: 12-speed Road Derailleurs This quick guide outlines the most relevant resources for installing and adjusting 12-speed road Di2 derailleurs.
      • Shimano Selecting E-TUBE PROJECT Complete Guide A guide to E-TUBE PROJECT software versions and associated equipment.
      • Shimano E-TUBE Project: Power Meter Maintenance through the Mobile App Using E-Tube Project Mobile App v4 to update firmware, customize, and maintain the FC-R9100-P Power Meter Crankset
      • Shimano E-TUBE Project: Firmware Updates through the Mobile App Using E-Tube Project Mobile App v4 to update firmware on Di2 and STEPS systems
      • Shimano E-TUBE Project: Di2 Derailleur Adjustment through the Mobile App Using E-Tube Project Mobile App v4 to adjust Di2 derailleurs
      • Shimano E-TUBE Project: Connecting to the Mobile App How to connect to the E-Tube Project Mobile App for work with Steps and Di2 components
      • Shimano Power Meter Troubleshooting Troubleshooting firmware, connection, and cadence magnet problems with the FC-R9100-P power meter crankset.
      • Shimano Shadow RD+ Torque Reference Sheet Breakaway torque specs for Shadow RD+ clutch based chain stabilizers
      • Shimano Recovering Nonresponsive Di2 Systems Troubleshooting guide for recovering a non-responsive Di2 system
      • ShimanoFirmware Restoration Guide Using the SM-PCE1 or SM-PCE02 to restore firmware of a corrupted Di2 or STEPS component
      • Shimano Di2 Battery Drain Diagnosis Using the SM-PCE02 to diagnose battery drain in Di2 systems
      • Shimano Common Di2 Problems and Solutions Basic troubleshooting of Di2 systems
      • Shimano Di2 SW-R600 Installation Installing, operating, and reassigning switch functions to the SW-R600 Di2 Satellite Switch
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    • North America >
      • United States
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